Qflow - Frequently Asked Questions

Here you can find a collection of answers to our most asked questions about Qflow

Paul Wroe avatar Sally Howe avatar Anthony Sergeant avatar
33 articles in this collection
Written by Paul Wroe, Sally Howe, and Anthony Sergeant

How are barcodes generated?

How does Qflow create automatic barcodes, can I use my own barcode or ticket data to generate barcodes?
Paul Wroe avatar
Written by Paul Wroe
Updated over a week ago

What is the Qflow check-in app

Sally Howe avatar
Written by Sally Howe
Updated over a week ago

Cancelling my subscription and my account?

It's quick and easy to cancel your subscription plan through your web dashboard.
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

How do I revert my subscription back to a free account?

We make it easy to cancel your account or revert your account back to a free account.
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

How does my billing work?

Simple billing without any long term tie-ins.
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

How do I upload my guest data?

A guide to making sure you column match your imported data correctly during the data import process.
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

How do I export my event attendee data?

Export your in-depth attendee data in multiple formats.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

How do I switch events on the check-in app?

How to sign out of one event and back into another event on the check-in app
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

Changing the time zone of an event

Change the time zone of your event at anytime directly from your event page on your web dashboard.
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

Using prefixes (i.e Mr. or Mrs.) in your check-in data.

This workaround allows you to use prefixes in Qflow
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

How does your badge printing service work?

An overview of how our custom badge printing service works.
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

Group tickets - How to upload and check-in group tickets.

Here we show you how to upload group ticket sales data and the check-in routine.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

Can I still access my event data after I've cancelled my subscription plan?

Your data will always be available even if your revert back to a free account.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

If I loose my internet connection will the Qflow check-in app still run on my device?

The check-in app keeps working as you'd expect even when it looses a connection to the internet.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

How do I edit an Invite?

It's quick an easy to edit or duplicate an Invite.
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

What happens if I hit my subscription plan limit?

It's simple to instantly upgrade!
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

Is Qflow free to use?

You can use Qflow with up to 75 guest check-ins
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

How do I see my attendee statistics on the check-in app?

There is a dedicated tab on the check-in app for your real time attendee statistics (overview and segmented)
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

How do I test my barcode data?

Make sure your ticket data is correctly imported by test scanning a guests barcode in your dashboard.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

My event is not displaying on the check-in app?

Event not appearing for download on the Qflow check-in app.
Sally Howe avatar
Written by Sally Howe
Updated over a week ago

What are guest group tags?

Add Tags to groups of guests. Useful of filtering. Send invites to segments of your guestlist and understand in-depth attendee statistics.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

What are guest notes?

Quickly add and update guest specific notes via the check-in app or web dashboard.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

What is the Qflow guestlist template?

An easy standalone spreadsheet that can be used offline and imported into Qflow in one click!
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

Can Qflow handle my large scale event?

No matter how big your event is or how busy your event check-in gets Qflow will not let you down!
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

What happens to my guest data if my account is reverted back to a free account?

Your data always available.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

Does the Qflow check in app sync and work with other mobile devices?

Connect to the web and sync across as many connected devices as you need.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

What about security, how safe is my data?

Always save and secure
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

Should I update the operating system on my device before using Qflow?

Always run the latest version operating system for optimum performance.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

What Web Browser should I use for the Qflow web dashboard?

We recommend using any of the latest version web browsers.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

How do check-in team member notifications work?

Instantly update your check-in team via in-app messaging from your web dashboard.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

How do check-in team member restrictions work?

Quickly set up team member check-in restrictions and access rights.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

How do I download the Qflow guest list template?

A quick step by step guide to downloading the Qflow guest list template.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago

How do I set up check-in team members?

A guide to setting up your check-in team members including access rights.
Anthony Sergeant avatar
Written by Anthony Sergeant
Updated over a week ago