Qflow - Frequently Asked Questions

Here you can find a collection of answers to our most asked questions about Qflow

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30 articles in this collection
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How does your badge printing service work?

An overview of how our custom badge printing service works.
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Updated today

How do I cancel my account / revert my subscription back to a free account?

We make it easy to cancel your account or revert your account back to a free account.
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Updated over a week ago

Group tickets - How to upload and check-in group tickets.

Here we show you how to upload group ticket sales data and the check-in routine.
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Updated over a week ago

Can I cancel my whole account?

Quick response account cancellation.
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Updated over a week ago

Can I still access my event data after I've cancelled my subscription plan?

Your data will always be available even if your revert back to a free account.
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Updated over a week ago

What happens when I cancel my subscription plan?

Your account is still available after you cancel your subscription plan.
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Updated over a week ago

Can I cancel my subscription plan at anytime?

We make it easy for occasional users to cancel their subscription plan at anytime.
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Updated over a week ago

If I loose my internet connection will the Qflow check-in app still run on my device?

The check-in app keeps working as you'd expect even when it looses a connection to the internet.
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Updated over a week ago

What happens if I hit my subscription plan limit?

It's simple to instantly upgrade!
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Updated over a week ago

How does my billing work?

Simple billing without any long term tie-ins.
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Updated over a week ago

How do I see my attendee statistics on the check-in app?

There is a dedicated tab on the check-in app for your real time attendee statistics (overview and segmented)
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Updated over a week ago

How do I test my barcode data?

Make sure your ticket data is correctly imported by test scanning a guests barcode in your dashboard.
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Updated over a week ago

How do I export my event attendee data?

Export your in-depth attendee data in multiple formats.
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Updated over a week ago

What is the Qflow check-in app?

Learn about the Qflow Check-in App and where to find access to both the web dashboard and the smart device check-in app.
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Updated over a week ago

What are guest group tags?

Add Tags to groups of guests. Useful of filtering. Send invites to segments of your guestlist and understand in-depth attendee statistics.
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Updated over a week ago

What is guest additional information?

Quickly add and update guest specific information via the check-in app or web dashboard.
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Updated over a week ago

What are Tallies?

Tallies are a great way of keeping track of walk-in guests & items sold or given away on entry.
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Updated over a week ago

What is the Qflow guestlist template?

An easy standalone spreadsheet that can be used offline and imported into Qflow in one click!
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Updated over a week ago

Can Qflow handle my large scale event?

No matter how big your event is or how busy your event check-in gets Qflow will not let you down!
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Updated over a week ago

What happens to my guest data if my account is reverted back to a free account?

Your data always available.
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Updated over a week ago

Does the Qflow check in app sync and work with other mobile devices?

Connect to the web and sync across as many connected devices as you need.
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Updated over a week ago

What about security, how safe is my data?

Always save and secure
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Updated over a week ago

Should I update the operating system on my device before using Qflow?

Always run the latest version operating system for optimum performance.
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Updated over a week ago

What Web Browser should I use for the Qflow web dashboard?

We recommend using any of the latest version web browsers.
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Updated over a week ago

What are advanced settings?

Easily change your import delimiter.
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Updated over a week ago

How do check-in team member notifications work?

Instantly update your check-in team via in-app messaging from your web dashboard.
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Updated over a week ago

What is import mapping?

Easily map your imported guestlist files for one-click importing!
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Updated over a week ago

How do check-in team member restrictions work?

Quickly set up team member check-in restrictions and access rights.
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Updated over a week ago

How do I download the Qflow guest list template?

A quick step by step guide to downloading the Qflow guest list template.
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Updated over a week ago

How do I set up check-in team members?

A guide to setting up your check-in team members including access rights.
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Written by Anthony Sergeant
Updated over a week ago