Qflow - Frequently Asked Questions

How are barcodes generated?

How does Qflow create automatic barcodes, can I use my own barcode or ticket data to generate barcodes?

Written by Paul Wroe
Updated over a week ago

Guest list builder explained.

Turn your standard Qflow invite QR codes into powerful Guest list builder codes.

Written by Paul Wroe
Updated over a week ago

What is the Qflow check-in app

Written by Anthony Sergeant
Updated over a week ago

Cancelling my subscription and my account?

It's quick and easy to cancel your subscription plan through your web dashboard.

Written by Anthony Sergeant
Updated over a week ago

How do I revert my subscription back to a free (non billing cycle) account?

We make it easy to cancel your account or revert your account back to a free account.

Written by Anthony Sergeant
Updated over a week ago

How does my billing work?

Simple billing without any long term tie-ins.

Written by Anthony Sergeant
Updated over a week ago

How do I upload my guest data?

A guide to making sure you column match your imported data correctly during the data import process.

Written by Anthony Sergeant
Updated over a week ago

How do I export my event attendee data?

Export your in-depth attendee data in multiple formats.

Written by Anthony Sergeant
Updated over a week ago

How do I switch events on the check-in app?

How to sign out of one event and back into another event on the check-in app

Written by Anthony Sergeant
Updated over a week ago

Changing the time zone of an event

Change the time zone of your event at anytime directly from your event page on your web dashboard.

Written by Anthony Sergeant
Updated over a week ago

Using prefixes (i.e Mr. or Mrs.) in your check-in data.

This workaround allows you to use prefixes in Qflow

Written by Anthony Sergeant
Updated over a week ago

How does your badge printing service work?

An overview of how our custom badge printing service works.

Written by Anthony Sergeant
Updated over a week ago

Group tickets - How to upload and check-in group tickets.

Here we show you how to upload group ticket sales data and the check-in routine.

Written by Anthony Sergeant
Updated over a week ago

Can I still access my event data after I've cancelled my subscription plan?

Your data will always be available even if your revert back to a free account.

Written by Anthony Sergeant
Updated over a week ago

If I loose my internet connection will the Qflow check-in app still run on my device?

The check-in app keeps working as you'd expect even when it looses a connection to the internet.

Written by Anthony Sergeant
Updated over a week ago

How do I edit an Invite?

It's quick an easy to edit or duplicate an Invite.

Written by Anthony Sergeant
Updated over a week ago

What happens if I hit my subscription plan limit?

It's simple to instantly upgrade!

Written by Anthony Sergeant
Updated over a week ago

Is Qflow free to use?

You can use Qflow with up to 75 guest check-ins

Written by Anthony Sergeant
Updated over a week ago

How do I see my attendee statistics on the check-in app?

There is a dedicated tab on the check-in app for your real time attendee statistics (overview and segmented)

Written by Anthony Sergeant
Updated over a week ago

How do I test my barcode data?

Make sure your ticket data is correctly imported by test scanning a guests barcode in your dashboard.

Written by Anthony Sergeant
Updated over a week ago

My event is not displaying on the check-in app?

Event not appearing for download on the Qflow check-in app.

Written by Anthony Sergeant
Updated over a week ago

What are guest group tags?

Add Tags to groups of guests. Useful of filtering. Send invites to segments of your guestlist and understand in-depth attendee statistics.

Written by Anthony Sergeant
Updated over a week ago

What are guest notes?

Quickly add and update guest specific notes via the check-in app or web dashboard.

Written by Anthony Sergeant
Updated over a week ago

What is the Qflow guestlist template?

An easy standalone spreadsheet that can be used offline and imported into Qflow in one click!

Written by Anthony Sergeant
Updated over a week ago

Can Qflow handle my large scale event?

No matter how big your event is or how busy your event check-in gets Qflow will not let you down!

Written by Anthony Sergeant
Updated over a week ago

What happens to my guest data if my account is reverted back to a free account?

Your data always available.

Written by Anthony Sergeant
Updated over a week ago

Does the Qflow check in app sync and work with other mobile devices?

Connect to the web and sync across as many connected devices as you need.

Written by Anthony Sergeant
Updated over a week ago

What about security, how safe is my data?

Always save and secure

Written by Anthony Sergeant
Updated over a week ago

Should I update the operating system on my device before using Qflow?

Always run the latest version operating system for optimum performance.

Written by Anthony Sergeant
Updated over a week ago

What Web Browser should I use for the Qflow web dashboard?

We recommend using any of the latest version web browsers.

Written by Anthony Sergeant
Updated over a week ago

How do check-in team member notifications work?

Instantly update your check-in team via in-app messaging from your web dashboard.

Written by Anthony Sergeant
Updated over a week ago

How do check-in team member restrictions work?

Quickly set up team member check-in restrictions and access rights.

Written by Anthony Sergeant
Updated over a week ago

How do I download the Qflow guest list template?

A quick step by step guide to downloading the Qflow guest list template.

Written by Anthony Sergeant
Updated over a week ago

How do I set up check-in team members?

A guide to setting up your check-in team members including access rights.

Written by Anthony Sergeant
Updated over a week ago