Device Monitoring
Monitor connected check-in devices from your web dashboard. Device monitoring gives you visibility over your check-in team's devices including their activity, battery levels, and connection status.
Accessing Device Monitoring
Open your event on the web dashboard.
Navigate to the event edit page.
Locate the Devices section.
All check-in devices signed in to the event are listed here.
Device Information
Each connected device displays the following details:
Device name - the name of the device as reported by the operating system
Last activity - the timestamp of the most recent action on the device
Battery level - the current battery percentage of the device
Connection status - whether the device is currently connected or offline
App version - the version of the Qflow check-in app installed on the device
Location - the device's geographic location, if location tracking is enabled
Enabling Location Tracking
Location tracking must be enabled on each individual device. Once enabled, the device's location is visible on the web dashboard.
Open Settings in the Qflow check-in app on the device.
Toggle Enable Location Tracking to the on position.
Grant location permission when prompted by the device's operating system.
Location tracking requires the user to grant location permission on the device. If permission is denied, the location field remains empty on the dashboard.
Use Cases
Battery management - identify devices running low on battery before they go offline during check-in
Connectivity checks - verify all devices are connected and syncing data before the event starts
Team coordination - track device locations across a large venue to ensure coverage at all entry points
App version auditing - confirm all devices are running the same app version
Tip: Check the Devices section 30 minutes before your event opens to confirm all devices are online, charged, and running the correct app version.