Sending an Invite to a New or Existing Guest
How to Send an Invite
Select a forthcoming event from your event listing.
Search for an existing guest, or create a new guest (ensure you save their email address).
Open the Invites tab on the guest profile.
Click the invite dropdown arrow and select an invite template.
Click Send invitation to email the invite to your guest.
All sent invites appear in the guest's Invites tab for future reference.
Guests must have an email address saved to their profile before you can send an invite.
Previewing an Invite
Click Print / Preview Invitation to see how the invite will look before sending.
Resending an Invite
Click the Resend button on the right-hand side of the sent invite listing to resend at any time.
First-Time Invite Setup
Before you can send an invite directly from a guest's profile, you must complete the full invite creation and sending process at least once.
On your event page, select the blue Invite Guests button.
Select the unsent invite template you want to send.
Click Save & Continue at the bottom of the screen, then scroll down and click Save & Continue again.
Under Select 1 or more tags, choose a group guest tag to target for sending.
Click Prepare to Send to move to the final review page.
Review the details and select Send Now to complete the process.
Troubleshooting
Invite highlighted in red - the invite is still under moderation by the support team. During GMT business hours (08:00-20:00), moderation typically takes 10-20 minutes but may take longer outside these hours.
Instant sending with KYC - to bypass moderation delays, complete the Know Your Customer (KYC) process. Links to begin KYC are available at the final stage of the invite-sending process.
