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Check-In - Scanning a Barcoded Ticket

Use the built-in barcode scanner to check in guests by scanning their ticket.

Written by Anthony Sergeant
Updated this week

Steps

Successful Scan

  1. Select the Scan tab.

  2. Tap the Tap to scan button to open the scanner window.

  3. Position the barcode approximately 6 to 10 cm from your device, within the on-screen scan frame.

  4. Hold the device steady while the scanner focuses. A success beep and an on-screen tick confirm a successful scan.

  5. Tap Tap to scan again to scan the next ticket.

Unmatched or duplicate barcode scans produce a negative buzz sound and an on-screen X, along with a timestamp showing when the original barcode was scanned.

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