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Check-In - Scanning a Barcoded Ticket

Use the built-in barcode scanner to check in guests by scanning their ticket.

Written by Anthony Sergeant
Updated over 3 weeks ago

Steps

Successful Scan

  1. Select the Scan tab.

  2. Tap the Tap to scan button to open the scanner window.

  3. Position the barcode approximately 6 to 10 cm from your device, within the on-screen scan frame.

  4. Hold the device steady while the scanner focuses. A success beep and an on-screen tick confirm a successful scan.

  5. Tap Tap to scan again to scan the next ticket.

Unmatched or duplicate barcode scans produce a negative buzz sound and an on-screen X, along with a timestamp showing when the original barcode was scanned.

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