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Admin Restrictions

Written by Anthony Sergeant
Updated today

Admin Restrictions

Admins can push restrictions to check-in devices remotely from the web dashboard. Restrictions take effect immediately on the device without requiring an app update or sign-out.


How Restrictions Work

Restrictions are set from the Team Management section of your web dashboard. When you toggle a restriction, it is delivered to the target device via the messaging system and applied immediately.


Available Restrictions

There are 10 restriction types you can apply to check-in devices.

Guest Management

  • restrict_addguest - prevents adding new guests on the device. You can set an optional numeric limit to cap how many guests can be added rather than blocking additions entirely.

  • restrict_changeguestinfo - prevents editing guest information such as name, notes, or tags from the device

Check-In and Check-Out

  • restrict_checkout - blocks the checkout action, preventing staff from checking guests out

  • restrict_overrideblock - blocks the ability to override a blocked guest's status, ensuring blocked guests cannot be checked in from the device

Navigation and Access

  • restrict_filtering - blocks tag filtering on the guest list, preventing staff from filtering by specific tags

  • restrict_scanneronly - enables scanner-only mode, which hides the guest list navigation. Staff can only check in guests by scanning barcodes.

  • restrict_stats - hides the statistics tab from the device

  • restrict_switchevents - prevents switching between events on the device

App Settings and Security

  • restrict_settings - prevents opening the Settings screen on the device

  • restrict_signout - requires a password to sign out of the app, preventing unauthorised sign-outs


Applying Restrictions

  1. Open the Team Management section on your web dashboard.

  2. Select the team member or device you want to restrict.

  3. Toggle the desired restrictions on or off.

  4. The restrictions are delivered to the device and applied immediately.

Restrictions are delivered via the messaging system and take effect on the device without any user action required. There is no need to restart the app or re-download event data.

Tip: Use restrict_scanneronly combined with restrict_settings to lock a device down to barcode scanning only, which is ideal for unmanned entry points.

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