How Restrictions Work
Restrictions are set from the Team Management section of your web dashboard. When you toggle a restriction, it is delivered to the target device via the messaging system and applied immediately.
Available Restrictions
There are 10 restriction types you can apply to check-in devices.
Guest Management
Restrict Adding Guests - prevents adding new guests on the device. You can set an optional numeric limit to cap how many guests can be added rather than blocking additions entirely.
Restrict Changing Guest Info - prevents editing guest information such as name, notes, or tags from the device
Check-In and Check-Out
Restrict Checking Out Guests - blocks the checkout action, preventing staff from checking guests out
Restrict Checking In Blocked Guests - blocks the ability to override a blocked guest's status, ensuring blocked guests cannot be checked in from the device
Navigation and Access
Restrict Filtering - blocks tag filtering on the guest list, preventing staff from filtering by specific tags
Restrict The User To The Scan Window Only - enables scanner-only mode, which hides the guest list navigation. Staff can only check in guests by scanning barcodes.
Restrict Viewing Stats - hides the statistics tab from the device
Restrict Switching Between Events - prevents switching between events on the device
App Settings and Security
Restrict Settings - prevents opening the Settings screen on the device
Restrict Sign out - requires a password to sign out of the app, preventing unauthorised sign-outs
Applying Restrictions
Open the Team Management section on your web dashboard.
Select the team member or device you want to restrict.
Toggle the desired restrictions on or off.
The restrictions are delivered to the device and applied immediately.
Restrictions are delivered via the messaging system and take effect on the device without any user action required. There is no need to restart the app or re-download event data.
Tip: Use Restrict The User To The Scan Window Only combined with Restrict Settings to lock a device down to barcode scanning only, which is ideal for unmanned entry points.