Zebra Printer WiFi Setup
Connect your Zebra printer to a WiFi network using the Zebra Setup Utility app on your phone. This guide covers the ZD621 and ZD230 models and walks through each step of the wireless configuration wizard.
Before You Begin
You'll need:
A Zebra printer (ZD621 or ZD230) powered on
The Zebra Setup Utility app installed on your phone
Your WiFi network name (ESSID) and password
Bluetooth enabled on your phone for the initial connection
Step 1 - Open the Zebra Setup Utility
Open the Zebra Setup Utility app. The home screen shows Printer Setup with a red No Printer Selected banner at the top.
Step 2 - Discover Printers
Tap Discover Printers. The app scans for nearby Zebra printers via Bluetooth. Available printers appear under Discovered Printers with their serial numbers.
Step 3 - Select Your Printer
Tap the printer you want to configure. A Connecting to Printer dialog appears while the app establishes a Bluetooth connection.
Once connected, the printer shows as Ready with a green checkmark and the full settings menu becomes available. Tap Connectivity Settings from this screen.
Step 4 - Open Connectivity Settings
You'll see three connection options: Wired Ethernet, Wireless, and Bluetooth.
Step 5 - Select Wireless
Tap Wireless. The app retrieves the current wireless settings from the printer. Wait for this to complete.
Step 6 - Configure Wireless Settings
The wireless configuration screen shows the following fields:
Wireless - ensure the toggle is switched on
Hostname - the printer's network name (you can rename it here)
IP Addressing Protocol - select how the printer gets its IP address
Power Save Mode - leave this off (see note below)
IP Addressing Protocol Options
The available options are:
ALL - tries all available methods
DHCP - recommended for most networks, automatically assigns an IP address
DHCP & BOOTP - tries DHCP first, then BOOTP
BOOTP - legacy network protocol
GLEANING ONLY - uses ARP-based address resolution
RARP - reverse ARP, rarely used
PERMANENT - manually set a static IP address
Tip: For most setups, leave this set to ALL or DHCP. Your router will automatically assign the printer an IP address.
Important: Do not enable Power Save Mode. This can cause the printer to drop off the network and become unreachable during events.
Tap Next to continue.
Step 7 - Client ID / MAC Address
This screen configures the printer's network hostname using its MAC address.
Type - set to MAC Address by default
Prefix - optional text added before the MAC address in the hostname (e.g. ZD621-)
Suffix - optional text added after the MAC address in the hostname
You can leave the prefix and suffix empty. The printer will use its MAC address as its network identifier. Adding a prefix like ZD621- makes it easier to identify on your router.
Tap Next to continue.
Step 8 - WiFi Network Details
Enter your WiFi network configuration:
ESSID - your WiFi network name, exactly as it appears (case sensitive)
Security Mode - the encryption type your network uses
Wireless Band - the frequency band to connect on
Country - your region for correct WiFi channel regulations
Channel List - leave blank for automatic channel selection
Security Mode
Select the security mode that matches your WiFi network:
WPA PSK - standard WiFi password authentication, recommended for most networks
WPA EAP-TLS - enterprise, certificate-based authentication
WPA EAP-TTLS - enterprise authentication
WPA EAP-FAST - enterprise authentication
WPA PEAP - enterprise authentication
WPA LEAP - enterprise authentication (legacy)
Tip: For standard WiFi networks with a password, select WPA PSK. The EAP options are for enterprise networks that use a RADIUS server.
Wireless Band
Select 2.4 GHz for the best compatibility and range. The 5 GHz band offers faster speeds but shorter range. Select All if you're unsure.
Country
Select your country or region (e.g. EUROPE) to ensure the printer uses the correct WiFi channels for your location.
Here's an example with all fields completed:
Tap Next to continue.
Step 9 - Enter WiFi Password
Enter your WiFi network password in the PASSWORD field under WPA Settings. The password is case sensitive.
Tap Next to continue.
Step 10 - Apply Settings
Review the summary screen. Settings are not saved to the printer until you tap Apply.
Tap Apply to send the wireless configuration to the printer. Wait for the settings to be applied.
Important: Do not close the app or disconnect from the printer while settings are being applied.
Step 11 - Restart the Printer
After settings are applied, the app prompts you to restart the printer. Tap Restart to reboot the printer with the new wireless configuration.
The app shows a Restarting printer... dialog. You will be disconnected from the printer during the restart.
After the Restart
Once the printer restarts, it attempts to connect to the WiFi network you configured. To verify a successful connection:
Wait 30-60 seconds for the printer to fully restart.
Check the network indicator light on the printer - it should turn solid (not flashing).
The printer may print a configuration label showing its new IP address.
Check your router's connected devices list to confirm the printer has joined the network.
Troubleshooting
If the network indicator light stays red or the printer doesn't connect:
Wrong password - reconnect via Bluetooth and re-enter the WiFi password (it's case sensitive)
Wrong ESSID - check the network name matches exactly, including spaces and capitalisation
Band mismatch - if your router broadcasts both 2.4 GHz and 5 GHz on the same name, set the printer to 2.4 GHz only
Security mode - try WPA PSK if you selected a different mode
Country not selected - go back and select your country/region to ensure correct WiFi channels
To retry the setup, open the Zebra Setup Utility, tap Discover Printers, reconnect via Bluetooth, and go through the wireless configuration again.