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My event is not displaying on the check-in app

Event not appearing for download on the Qflow for events check-in app.

Written by Anthony Sergeant
Updated today

My event is not displaying on the check-in app

Events that have passed their set end time are no longer available for download on the check-in app.

If you are logged into an event when the end time elapses, you may see a Session has timed out pop-up. Log out of the app and update the event end time on the web dashboard to make it available again.

Fix

  1. Open the event on the web dashboard.

  2. Extend the event end time to a future date/time.

  3. Return to the check-in app and download the event.

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