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Qflow for events - Frequently Asked Questions

Here you can find a collection of answers to our most asked questions about Qflow for events

2 authors31 articles
Generating your own guest QR scan codesA short guide to creating your own QR code (images and data) that can then be used for scanning with Qflow.
How does Qflow generate QR codes?How does Qflow for events create automatic barcodes, can I use my own barcode or ticket data to generate barcodes?
List Builder scan mode explainedTurn your standard Qflow for events invite QR codes into powerful Guest list builder codes.
Qflow integration for EventcubeThe process required to connect your eventcube account with your referral Qflow for events check-in account
How do I revert my subscription to a free account?We make it easy to cancel your account or revert your account back to a free account.
How do I import my guest data?A guide to correctly matching your columns when uploading guest information.
How do I export my event attendee data?Export your in-depth attendee data from your Qflow for events web dashboard in multiple formats.
How do I switch events on the check-in app?How to quickly and easily switch events on the check-in app
Changing the time zone of an eventChange the time zone of your event at anytime directly from your event page on your Qflow for events web dashboard.
What information goes in the barcode column?Generating invite barcodes using your own barcode data
Group tickets: How to upload and check in group ticketsHere we show you how to upload group ticket sales data and the check-in routine.
Can I still access my event data after cancelling my subscription?Your data will always be available even if your revert back to a free account.
How do I edit an invite?It's quick an easy to edit or duplicate an Invite.
What happens if I hit my subscription plan limit?It's simple to instantly upgrade!
Is Qflow free to use?You can use Qflow with up to 75 guest check-ins
How do I test my barcode data?Make sure your ticket data is correctly imported by test scanning a guests barcode in your Qflow for events dashboard.
My event is not displaying on the check-in appEvent not appearing for download on the Qflow for events check-in app.
What are guest tags?Add Tags to groups of guests. Useful of filtering. Send invites to segments of your guestlist and understand in-depth attendee statistics.
What are guest notes?Quickly add and update guest specific notes via the Qflow for events check-in app or web dashboard.
What is the guest list template?An easy standalone spreadsheet that can be used offline and imported into Qflow for events in one click!
Can Qflow handle my large scale event?No matter how big your event is or how busy your event check-in gets Qflow will not let you down!
Does the check-in app sync across multiple devices?Connect to the web and sync across as many connected devices as you need.
How safe is my data?Always save and secure
Should I update my device OS before using Qflow?Always run the latest version operating system for optimum performance.
What browser should I use for the web dashboard?We recommend using any of the latest version web browsers.
How do check-in team member notifications work?Instantly update your check-in team via in-app messaging from your web dashboard.
How do check-in team member restrictions work?Quickly set up team member check-in restrictions and access rights.
How do I download the guest list template?A quick step by step guide to downloading the Qflow for events guest list template.
How do I set up check-in team members?A guide to creating check-in team members for your event including access rights.
How does billing work?A quick run down of our cost structure and how our subscription service works.
Tallies: How to create and manage your event door Tally lists.A simple and effective way to keep track of walkup attendance and redeemable items.