Block a guest to prevent them from checking in. When a blocked guest's barcode is scanned, the block reason displays on the check-in app.
Block a guest
Select the My Events tab to open your event listings.
Click the event title to open the event.
Click the lower search bar labelled Search by name or details... and enter the guest's name, initials, or details.
Click the guest's name in the results to open their guest profile.
Select the Block button and enter a reason for the block.
Select Block Guest to confirm.
The guest now appears with a no-entry icon next to their name.
Unblock a guest
Open the blocked guest's profile.
Select the Unblock button.
Confirm by selecting Unblock in the popup.
