Skip to main content

Filter ticket/guest lists for restricted attendee check-in

Restrict check-in to successfully scan or manually checkin certain ticket and guests types only. Perfect for restricted access points.

Written by Anthony Sergeant
Updated this week

Use filters to restrict check-in to specific ticket types or guest groups. Only guests matching the selected filters will appear in scans and name searches.

Apply a filter

  1. Select the Filter tab in the header bar above the Scan and Guest list tabs.

  2. Select Unselect all to clear any active filters.

  3. Select the filter or filters you want to apply from the unselected filters list.

  4. Tap the back button (bottom of the screen) to return to the Scan or Guest list tab.

A filter banner appears at the top of the screen, confirming that check-in data is now filtered. When you return to the filter area, all selected filters appear above the unselected filters.

Guests or ticket types that do not match the selected filters will not appear during a scan or guest name search.

Did this answer your question?