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Checkout - Checking Out a Guest by Rescanning Their Barcode

Checking out a guest by rescanning a guests barcoded ticket or invite.

Written by Anthony Sergeant
Updated this week

You can check out a guest by rescanning their barcode while the app is in checkout mode.

Steps

  1. Log in to the Qflow check-in app and download your event check-in data.

  2. Verify that Checkout is enabled in Settings. A checkout icon appears on the Ready to scan screen when enabled.


  1. Select the Scan tab.

  2. Tap the Tap to scan button to open the scanner window.

  3. Position the barcode approximately 6 to 10 cm from your device, within the on-screen scan frame.

  4. Hold steady until the camera focuses. A success beep and an on-screen tick confirm a successful checkout scan.

  5. Tap Tap to scan again to scan the next guest.

Unmatched or duplicate barcode scans produce a negative buzz sound and an on-screen X, along with a timestamp of the original scan.

Checkout must be enabled in Settings before you rescan a guest's barcode for checkout.

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