Setting up a scan command to ignore barcode characters
Some ticketing or registration platforms add extra characters to barcode data. These additional characters cause failed scans because the barcode data no longer matches the barcode image. The bmap command strips a specified number of characters from the start and end of each scanned barcode, allowing a successful match.
Add a bmap command
Log into your event on the Qflow check-in app.
Go to the Settings tab (far right tab).
Select the Command text link in the page header.
Type the command into the command field using the format below.
Select the blue Go button to save the command.
Return to the Scan tab and begin scanning.
Command format
The bmap command has four parts separated by spaces:
bmap - the command keyword
ID name - a label for the command, such as the ticketing company name
Start trim - the number of characters to ignore from the beginning of the barcode
End trim - the number of characters to ignore from the end of the barcode
Example: bmap TicketShop 3 1
This command strips the first 3 characters and the last 1 character from each scanned barcode before matching.
Manage saved commands
Delete a specific command - type bmap clear [ID name]
Delete all commands - type bmap clear
Show all current commands - type bmap on its own